DHL PARCEL LOCKERS
Send and return parcels through a DHL Locker
Your parcel, your timing
The DHL Locker near you is the best way to send or pick up your parcel. They're accessible day and night, so no more waiting at home for a delivery.
How does it work?
Choose "send a parcel"
Get close to the Locker, activate the Bluetooth of your mobile phone and select send a parcel. Scan the barcode of your parcel's label
Pick up a Locker box
Choose on the screen the available Locker box, the one that fits your parcel's size. The door will be automatically opened
Confirm the shipment
Leave the parcel inside the locker and close the door. Choose in the app the receipt you want to receive
Questions and answers
Where is my nearest DHL Parcel Locker?
How to send from a DHL Parcel Locker?
If you want to send a parcel or you need to return it, you can easily do it from a DHL Locker. Simply open the DHL Lockers App (Android/iOS) and press the "Send" button. Then scan the shipping barcode. You can select from the four compartment sizes, set from small to extra large. Once you have chosen the type of box that best suits your shipment measures, it will open and you can leave the parcel inside. Bear in mind that you will have to activate the Bluetooth of your mobile phone and that the door will open automatically. Please close the compartment after leaving the parcel. If you wish, you can request a receipt. We will pick up your parcel so that it arrives at its destination as soon as possible.
Do I need to register to use a DHL Parcel Locker?
How should I act in the event of a communication error with a DHL Parcel Locker?
Bluetooth communication between your phone and the DHL Locker may have been lost. The App will inform you of this. In that case, try to make the collection more than once if necessary. If the error persists, please contact Support 911988248.