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RETURNS
DHL Parcel makes sending returns easy

RETURNS
DHL Parcel makes sending returns easy

How to return a parcel

1

Label

To return a parcel you will need a return label, if it is not inside your shipping box, contact the online shop to recieve it.

2

Packaging

Pack your shipment safely, remove the old label (it should not be visible) and paste the new one on the box.

3

Return the parcel

Go to the nearest DHL Parcel ServicePoint and leave your Parcel there so that we can bring it to the sender. Find the closest ServicePoint here.

Return you parcels using a DHL Locker, find out how to do it here.

4

Proof of delivery

You can choose to receive an SMS, an email or a physical note as proof of delivery of your shipment. Ask for your favourite option in the ServicePoint or Locker where you deliver it.

Track your parcel return status

More than 3,700 ServicePoints in the Iberian Peninsula and 62,000 across Europe so that your returns are 10 minutes from home.

Find your nearest ServicePoint