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TRACK AND TRACE
Track your shipments in real time

TRACK AND TRACE
Track your shipments in real time

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ARE YOU WAITING FOR A PARCEL?
Choose where to receive your parcels

ARE YOU WAITING FOR A PARCEL?
Choose where to receive your parcels

Delays might occur in both deliveries and pickups the next 29th and 30th of October in Catalonia due to a transport strike. Because of the connections we have in Barcelona, delivery delays might also take place in the rest of Spain and in some European destinations.

How to pick up a parcel at a DHL Parcel ServicePoint

1

Notification

You will receive a message (sms or email) with the ServicePoint where you can pick up your parcel.

2

Documentation required

Necessary documentation To collect your parcel you must bring your ID. If you need someone to do it for you, please  fill out this form.

3

Pick up your parcel

Collect your parcel Come to the ServicePoint to have your parcel as soon as possible! Remember that you have 10 days to do it.

ServicePoints benefits

  • More than 3,700 collection points in Spain and Portugal
  • Extensive opening hours, including weekends
  • Fast and easy returns of your online shopping

Waiting for a parcel?

Thanks to our delivery platform you could rearrange a new delivery date, choose a neighbour or pick up one of the 3,700 ServicePoints in Spain and Portugal to receive your parcels.