INFORMATION ABOUT YOUR SHIPMENTS
DHL Parcel maintains all national and international operations for its clients during the state of alarm,
also guaranteeing the supply and distribution of basic and pharmaceutical products.
DHL will maintain operations throughout the territory of Spain and Portugal as normally as possible, taking into account the strategic importance of our sector at this time, giving priority at all times to the health and safety of people.
Despite the closure of borders, we also maintain our international operations, although with possible delays in transit times.
Hygiene and safety measures
At DHL Parcel we have taken the hygiene and prevention measures recommended by the WHO to guarantee the health of our employees and customers. So our delivery people will be equipped with mask and gloves. Additionally, customers will be able to sign on the package label and using their own ballpoint pen, rather than on the PDA.
Pharmaceutical transport service
DHL Pharma, terrestrial delivery service at controlled temperatures 5-25ºC in hospitals, pharmacies, pharmaceutical distributors in Spain is operating at full capacity with the aim of ensuring the supply of medicines to the entire population.
Given the uncertainty of this complicated and unprecedented situation, we will adapt our decisions on a daily basis according to its evolution, always with the aim of minimizing the economic impact that we all may suffer and maintaining our service, as well as guaranteeing the health of our employees and people with whom we come into contact.
For any news, stay tuned to our website and social networks
Stay tuned to our website and our Linkedin profile, where we will share any news that may affect your shipments.